Humanize
Humanizeby simplibot.ai
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Terms of Service

Last updated: April 19, 2026

These Terms of Service (“Terms”) are a binding agreement between you (“you” or “Customer”) and Simplibot Technologies (“Humanize.ai,” “we,” “us,” or “our”) governing your access to and use of the Humanize.ai platform, website, APIs, and related services (collectively, the “Service”). By creating an account or using the Service, you agree to these Terms.

1. The Service

Humanize.ai provides AI-driven voice agents that can place and receive phone calls on your behalf, manage contact lists, run outbound campaigns, and generate analytics, transcripts, and summaries from those calls.

2. Eligibility and accounts

  • You must be at least 18 years old and able to form a binding contract.
  • You are responsible for keeping your account credentials confidential and for all activity under your account.
  • You must provide accurate information during registration and keep it up to date.
  • You must notify us promptly at connect@simplibot.ai of any unauthorized use of your account.

3. Acceptable use

You agree not to use the Service to:

  • Place calls in violation of applicable telemarketing and consumer-protection laws, including the US Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, India's TRAI regulations and DND (Do Not Disturb) registry, GDPR, and any other applicable regulations in the jurisdictions where you operate.
  • Call individuals who have not provided the legally-required consent or who are on applicable Do Not Call lists.
  • Impersonate any person or entity, or misrepresent your affiliation with a person or entity.
  • Engage in fraudulent, deceptive, harassing, abusive, or threatening communication.
  • Transmit any content that is unlawful, defamatory, obscene, or infringes the intellectual property rights of others.
  • Reverse engineer, decompile, or attempt to extract the source code of the Service, except as permitted by law.
  • Interfere with or disrupt the Service, including by distributing malware, probing for vulnerabilities, or overwhelming our infrastructure.
  • Resell, sublicense, or provide the Service to a third party, except as expressly authorized in writing by us.

4. Customer content

You retain all rights to the contact lists, scripts, recordings, and other content you upload or generate through the Service (“Customer Content”). You grant us a limited, non-exclusive license to host, process, and transmit Customer Content solely as needed to operate and improve the Service. You represent and warrant that you have all rights and consents necessary to upload Customer Content and to have calls placed on your behalf to the recipients on your lists.

5. Fees and payment

Fees are non-refundable except where required by law. We may change our fees by giving you at least 30 days' notice; changes will take effect at the start of your next billing cycle.

6. Intellectual property

The Service, including its software, design, and trademarks, is owned by Humanize.ai and is protected by intellectual property laws. These Terms do not grant you any rights to our trademarks or branding without our prior written consent.

7. Third-party services

The Service integrates with third-party providers (including Google, Twilio, Exotel, Resend, and Anthropic). Your use of those integrations is subject to their own terms and policies. We are not responsible for third-party services.

8. Termination

You may cancel your account at any time from the settings page. We may suspend or terminate your access immediately if you violate these Terms, fail to pay fees when due, or use the Service in a way that creates legal or operational risk for us or other users. On termination, your right to use the Service ends, and we may delete your data after a reasonable grace period.

9. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HUMANIZE.AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY. OUR TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

11. Indemnification

You agree to defend, indemnify, and hold harmless Humanize.ai from and against any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to (a) your use of the Service, (b) your violation of these Terms, (c) your Customer Content, or (d) your violation of any law or the rights of a third party.

12. Governing law

These Terms are governed by the laws of the State of Delaware, USA, for customers in the Americas, and by the laws of India (Mumbai jurisdiction) for customers in India and APAC, in each case without regard to conflict-of-law principles.

13. Changes to the Terms

We may modify these Terms from time to time. If we make material changes, we will notify you at least 14 days in advance by email or via the Service. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.

14. Contact us

Simplibot Technologies
Email: connect@simplibot.ai
Offices: Chicago, USA · Mumbai, India